Pinning leads

Keep the important chats at the top of your pile

If you click the small pin icon on the top right of your lead card, it will pin it to the top of the list.

Top is pinned, bottom is not

If you get a new message from any pinned lead, it will go to the top of the list of your pinned leads. If you get a message from a lead that is not pinned, it will to to the top of the non-pinned leads.